Sarah is Head of learning and teaching transformation within the Higher Education directorate at Jisc. Sarah managed the development of the Digital experience insights service (digitalinsights.jisc.ac.uk) which is researching staff and students' expectations and experiences of the digital environment and the team who developed the Jisc Building digital capability service (digitalcapability.jisc.ac.uk) to support the development of staff and student digital capabilities. Sarah has worked for Jisc for 17 years and during her time at Jisc has led large transformation projects on curriculum design, digital literacies and learners' experiences of technology.