Harlan is a senior product and customer leader with nearly 20 years of experience in technology, both in ground up product development as well as the agency side with clients such as Apple, Universal and McDonalds. Harlan specializes in using both a deep understanding of technology and excellent user experience combined with acute commercial awareness of customer challenges. As a strategic thinker, Harlan has the ability to turn complex problems into simple and effective solutions that enable product and engineering teams as well as their customers achieved desired results with innovative solutions.