Mark is strategic lead on student experience across the LSE. His broad remit includes work on community, communications, students' voices and feedback, data analysis and evaluation, inclusion, access and participation, mental health and wellbeing, academic support and opportunities. His is the senior university lead for relations with the Student Union. Mark started his career at Royal Holloway where he created a new department in the 1990s before moving to the University of Leicester as Professor of Spanish and Head of the School of Modern Languages. More recently he was Associate Provost at Regent's University London, leading on student experience and educational development. While his disciplinary research was in the area of Spanish culture, literature and film, his more recent work and publications are focused on distributed educational leadership, and collaborative design.